What if “business therapist” is a thing?

Using Claude Cowork + Gong.io for Voice of Prospect Insights

Every last-mile delivery platform sits on a resource it's barely using: the sales calls already happening every week. Instead of spending five figures on a research report — or paying an agency to scrape the internet for insight leadership already "kind of" knows — I built a repeatable pipeline using ChatGPT, Claude, and existing transcription and note-taking tools to turn those calls into structured, ongoing market intelligence.